1. The program’s support team: phone and email
The Georgia Promise Scholarship is run by the Georgia Education Savings Authority (GESA), and Odyssey is the program manager GESA contracts with. The program’s homepage lists a support contact for families under the heading “Odyssey Support Team.” Questions about applying, your child’s status, signing in, opt-ins, your balance or Marketplace orders go there.
| Georgia Promise Scholarship | Contact |
|---|---|
| Phone | 470-470-7057 |
| Help email | help@mygeorgiapromise.org |
| Appeals email | help.ga@withodyssey.com |
| Program website | mygeorgiapromise.org |
| Help articles | Odyssey’s Georgia Promise help center |
These contacts are from the program homepage as we checked it on October 2, 2026. We don’t list support hours here, so check the homepage for any changes before you call or write.
2. Official website, login and application links
- mygeorgiapromise.org: the program’s website. The family application and login are reached from here and run on Odyssey’s platform. It also links Odyssey’s pre-screen tool.
- Odyssey’s Georgia Promise help center: articles on eligibility, disbursements, the Quarterly Opt-In, the Marketplace and transportation expenses.
- The Georgia Student Finance Commission’s Georgia Promise page: the state agency’s overview.
- Program documents: the regulations (effective July 1, 2026), the Family Handbook, the 2026-27 school list and the Eligible Expense List.
- Senate Bill 233 (2024): the Georgia Promise Scholarship Act.
Logging in. Your child’s Promise account lives on Odyssey’s platform, and the family login is reached from mygeorgiapromise.org. If you can’t get in, contact the support team above. This site has no login, and because we can’t access accounts, we never need your sign-in details. Don’t share them with any provider.
Applying. The last family window for the 2026-27 school year is November 1–30, 2026, and GESA must publish next year’s application periods by December 15, 2026. Our application and deadlines guide covers the steps.
3. Who runs what: GESA, GSFC and Odyssey
| Organization | Its role in Georgia Promise |
|---|---|
| Georgia Education Savings Authority (GESA) | Runs the program, sets its regulations and publishes the application periods. By law, GESA is assigned to the Georgia Student Finance Commission “for administrative purposes only.” |
| Georgia Student Finance Commission (GSFC) | GESA is its “companion entity.” The GSFC, GSFA and GESA boards meet “quarterly in February, May, August, and November.” |
| Odyssey | GESA’s program manager: the application portal, family accounts, the Odyssey Marketplace, provider payments and the help center |
| Governor’s Office of Student Achievement (GOSA) | Publishes the list of schools in the lowest 25 percent by December 1 each year. GOSA’s old web address now redirects to goews.georgia.gov. |
| Georgia Professional Standards Commission (GaPSC) | Issues the Georgia teaching certificates that Promise tutors must hold |
GESA’s address on its program documents is 2082 East Exchange Place, Tucker, GA 30084. For family questions, the support team in section 1 is the place to start. Board meeting information is on the GSFC board meetings page.
4. Who handles what
| Your question | Who to contact |
|---|---|
| Applying, documents, award status or signing in | The program’s support team (470-470-7057) |
| The Quarterly Opt-In, recertification or test uploads | The program’s support team; these steps are done in Odyssey |
| Your balance or a Marketplace order | The program’s support team |
| A refund on a Marketplace order | Odyssey; refunds go through Odyssey, not straight from the provider |
| Scheduling sessions on a tutoring order | The provider you ordered from |
| An appeal after your child is found ineligible | The appeals email in section 1, within the deadlines in section 5 |
| Whether your home is in a listed school’s attendance zone | The official school list; ask the support team if you’re unsure |
| Transportation expenses (up to $500 a year for the 2026-27 school year) | The program’s support team |
| Your child’s IEP, evaluation or special education services | Your school district; a Georgia Parent Mentor; Parent to Parent of Georgia |
| The homeschool Declaration of Intent | The Georgia Department of Education |
| A Georgia teaching certificate | The Georgia Professional Standards Commission |
| Becoming a Promise provider | Odyssey’s vendor portal (applications accepted year-round) |
| Tutoring with our teachers | Us: (844) 773-3822 or a free consultation |
One rule surprises some families: for Marketplace orders, Odyssey’s rules say invoices and transaction documents are not shared between providers and families. Questions about an order’s payment go to the program’s support team.
5. Appeals
If your child is found ineligible, the regulations set two deadlines:
- start the appeal within 60 calendar days after the application window closes; and
- submit supporting documents within 30 calendar days of the written notice of the reason. GESA’s timeline describes this as “within 30 days of receiving notice of the student’s ineligibility reason and the appeals link.”
The program’s requirements and the law itself can’t be appealed, so an appeal is for showing that your child does meet them. The appeals address listed on the homepage is help.ga@withodyssey.com.
6. IEP and special education questions
The Promise program manages the scholarship; it doesn’t decide IEP questions. Georgia Code § 20-2B-22(e) says a participating student’s resident school system “shall not be obligated to provide services to such student that would be required if such student were enrolled in such school system unless the student reenrolls in the resident school system.” For questions about your own child:
- Your school district’s special education office is the first stop.
- The Georgia Parent Mentor Partnership is, in the Georgia Department of Education’s words, “a collaboration of parents and professionals working together to improve outcomes for students with disabilities.”
- Parent to Parent of Georgia is Georgia’s Parent Training and Information center.
- The Georgia Department of Education’s special education pages include the parents’ rights notice, “Your Rights as Parents – Regarding Special Education”.
| Dispute option | What the Georgia Department of Education says |
|---|---|
| Facilitated IEP meeting | “an optional process”; the request should reach GaDOE “at least 7-10 days before” the meeting; a facilitator is provided “at no cost to the parent or district” |
| Mediation | Voluntary; the State bears the cost; agreements are legally binding |
| State complaint | Must concern a violation within the past year; GaDOE acts within 60 calendar days of receiving it |
| Due process hearing | Request within two years of when the parent knew or should have known; hearings are conducted by the Office of State Administrative Hearings |
See GaDOE’s dispute resolution page for the forms. Our guide to Georgia Promise and your child’s IEP explains what the Promise law says about services.
7. Other Georgia programs and agencies
- Georgia Special Needs Scholarship. Run by the Georgia Department of Education, not by GESA or Odyssey. See GaDOE’s scholarship page. A Promise student may not receive this scholarship or seek it while in the Promise program.
- Student scholarship organization (SSO) scholarships. GaDOE publishes the list of approved organizations and says to “Contact the SSO directly.” A Promise student may not receive a scholarship or other benefit from an SSO.
- Homeschool Declaration of Intent. Filed with the Georgia Department of Education, within 30 days after a home study program starts and by September 1 each year after that. You can file it online; see GaDOE’s home school page. It is a separate step from the Promise application.
- Teacher certificates. The Georgia Professional Standards Commission issues them.
Our Georgia scholarships comparison sets these programs side by side.
8. About this site: what we can and can’t do
Georgia Special Ed Tutoring is a Special Ed Resource website. Special Ed Resource is an approved provider in the Georgia Promise Scholarship Odyssey Marketplace. We are not affiliated with the Georgia Education Savings Authority, the Georgia Student Finance Commission, Odyssey or the State of Georgia, and we don’t speak for the program.
That means we can’t apply for you, log in to your account, see your balance, check an application, handle an appeal, approve a purchase or process a refund. The program’s support team handles all of those. What we can do is explain the public rules in plain language in our guides, and talk with you about tutoring. Our teachers, certified in special education, provide one-to-one online academic tutoring for Georgia children who learn differently. Before you order, book a free consultation or call us at (844) 773-3822, and we’ll tell you which of our offerings fits your child and exactly what to look for in the Odyssey Marketplace’s tutoring categories.